Was BS EN 15038 worth it?
While most people out there are getting ready for the end-of-year celebrations, some of us are getting ready for the annual certification audit. STP was certified to the translation services standard BS EN 15038 in January 2008, so this time of year now means drawing up lists and ticking items off, and not just for Santa either!
It may not be easy to measure the commercial benefits of the certification, but the process itself has certain merits and is worth investing in. At STP, it compelled us to further enhance our already streamlined workflows, implement best practices and document it all in guidelines and descriptions that now benefit our staff translators, project managers, freelancers and clients alike.
The certification demonstrates that STP is a company with highly skilled staff, established processes and an audited quality assurance system. We believe this boosts our credibility in the eyes of our business partners, both on the client and supplier side.
A number of STP’s partners have asked us to comment on the official certification vs. an alternative self-declaration; more details of the latter can be found on the EUATC website. STP firmly upholds the EUATC view favouring the official certification over a similarly priced, yet potentially misleading registered self-declaration.